Thank you for purchasing Ollis WordPress Theme. If you need
support you can contact us by email (email@example.com).
You must provide purchase
code, we'll answer you in 1-2 business days (if you wait
for answer too long, please check spam folder).
According to item
support policy it doesn't include theme customization,
third party plugins integration and hosting problems.
To install this theme you must have a working version of
WordPress already installed. Make sure you have clean WordPress
guide will help you to install the WordPress. If you area
new in WordPress we recommend you to read WordPress Codex, FAQ
Like Themes left menu.
This menu consists of two items: Like Themes and Theme
Settings. The Theme Settings menu item is
described in more detail in paragraph 4 of the left menu. The Like
Themes menu item helps you check if your server
configuration matches the theme requirements. This menu item
also contains links to the main theme settings menus, a link to
documentation, technical support contacts and links to technical
Screenshot from the Like Themes menu:
You need web hosting with at least PHP7.x, MySQL
5 or higher and WordPress 5.x installed. Please
check WordPress official minimal requirements https://wordpress.org/about/requirements/
If you have troubles with theme installation or one
click demo install, make sure your server configuration
You can check the server settings using the left menu Like
Themes or Custom
PHP Settings plugin.
To view the configuration of the PHP using the plugin go to
menu Tools > Custom PHP Settings > Settings:
To change these values:
Edit your .htaccess file (at root of your
WordPress installation) and add these lines:
php_value upload_max_filesize 32M
php_value post_max_size 32M
php_value memory_limit 128M
php_value max_execution_time 600
2. Try to use plugin Custom
PHP Settings. Go to menu Tools > Custom PHP Settings
> General and paste the following strings into the text
post_max_size=32M upload_max_filesize=32M max_execution_time=600 memory_limit=128M
It should turn out like this:
Important: check the box as shown in the screenshot
above if you plan to remove this plugin after use.
3. If it still not helps - contact your hosting
provider, they must help you with server configuration.
Notice: we recommend installing our theme on a clean
WordPress to avoid problems.
The theme files can be uploaded in two ways: Through FTP or
through WordPress dashboard.
Upload the non-zipped theme folder into the
/wp-content/themes/ folder on your server. You must upload
folder /ollis/ from archive ollis.zip.
Navigate to "Appearance" > "Add New Themes" -> "Upload
Theme" -> "Choose file" (choose ollis.zip) >
Activate it after install!
Install all required plugins by clicking on Begin
Activate them after that
Update permalinks for custom pages in Settings ->
Permalink -> Save
WPbakery Page Builder plugins are responsible for the
performance of the theme. They are required to install! Notice: if you want to use a child-theme, you can also
upload the file ollis-child.zip in addition with the
main Ollis Theme. Child Theme allows you to add/modify CSS
Stylesheet and functions without modifying main theme files.
And you'll not lose your modifications after main theme
In order to update plugin you need to reinstall it and the
latest version will be downloaded from our CDN. Please check
this video about updating the WPBakery Page Builder plugin.
Demo Content Install
We recommend you to install demo content. Go to the Tools
-> Demo Content Install. Be aware - installing of
demo content will delete all your current content.
Click Install, wait till it'll be downloaded. Your WordPress
Ollis theme now must be identical to live preview. If you have
troubles with installation, please check minimal PHP hosting
requirements from Theme
Notice: If Tools -> Demo Content Install not Available
- make sure Unyson Plugin is installed and activated. Also
Backup & Demo Content Extension must be active:
If demo installation interrupts with warning "Curl SSL" ,
contact your hosting support and ask them to check, that Curl
SSL support is enabled on your site.
If you have error "Theme is missing the style.css
stylesheet error" - make sure you uploading inner
WordPress .zip file with theme, not the whole archive
downloaded from ThemeForest. Unzip the archive and download
only the attached *.zip file with the theme.
If backup or import interrupts with "Abort" link and you have
this notice in dashboard “Unyson: Your website is hosted using
the LiteSpeed web server. Please consult this article if you
have problems backing up.”
In the Tools menu, the entry "image regeneration" will appear.
Click on the button marked in the screenshot:
At the end of the image regeneration process, thumbnails for all
images will be restored.
Requests made through the contact
form do not come to the email.
The WordPress Themes doesn’t control WordPress/WooCommerce
sendmail function. It is external plugin. You can enable default
WordPress theme and check sendmail again.
If you have problem with smtp, it could be mail server
configuration error. You can install this plugin and run
Connectivity Test, it will check if the SMTP service is
available on your hosting:
If you have problems with SMTP service you need to contact
hosting support and ask them for help. You can also use this
plugin in order to configure external SMTP service (Gmail, for
4. Theme Configuration
The basic settings of the theme can be done in the menu Like
Themes > Theme Settings.
Menu Like Themes > Theme
Settings > General > General Settings Page Loader - styled for particular theme page loader can
be deactivated or replaced with a custom image. Google API Key - you must enter your Google
API Key if you need Google Maps services.
Menu Like Themes > Theme Settings
> General > Logo and Media In this menu you can load your logo and set its height with
which it will be displayed.
Menu Like Themes > Theme Settings
> Header > Navbar